You may remember our ‘considerate’ neighbour from Respect. Well, the council agreed with us and sent her a reminder that the public highway is public, and not her personal property. Since then, she has been what I assume passes for civil in her world.
The council advise, in their tenancy handbook that noise nuisance can arise from building work and advise under the section “When is noise from building work or DIY acceptable?”:
You should only carry out any noisy DIY or building work (including work carried out by workmen) between 8am and 6pm Monday to Friday and between 8am and 1pm on Saturdays. You should not do any building work or DIY on Sundays or bank holidays.
It then goes on to say:
You should reach an agreement with your neighbours if you want to carry out work outside these times.
At 5pm this evening, a plumbers’ van appeared outside. At 5:45pm drilling started, with hammer drills. This continued until 7:15pm when, with my fiancé sobbing with the pain from a headache it had caused on top of her back pain, I went to find out what was going on. I won’t quote her response verbatim, but it wasn’t peppered with the usual expletives. In summary, she was having a new boiler fitted as she had no hot water. When shown the reasonable working hours she claimed not to know. I informed her of my fiancé’s problems with the noise and my intention to complain if the noise continued. Still with no sign of an apology, I concluded the conversation there. The noise continued, slightly reduced in volume, but with added hammering until, at 8pm, she knocked on our door in her usual style with the statement “The drilling’s stopped now so there’s no need for you to complain”. Hammering however, continued until about 8:15pm.
Now I’m all for saving money, and if she’s got a friendly plumber to fit a boiler ‘off the books’, all well and good, but did she have the courtesy to inform her neighbours it was going to happen? If she had, we could have made arrangements to be out at the time to prevent the pain and anguish it caused my fiancé.
So, I’ll be contacting our other neighbours to see if they feel the same way, the plumber’s company to see if this kind of ‘out of hours’ working is official or not, and the Gas Safety Council to check that the plumber is registered with Gas Safe to install boilers. Oh, and I will be informing the council at some point too.
Respect is a two way street, evidently a street our ‘considerate’ neighbour avoids, but expects everyone else to use.